This review page is currently available in English.
Privacy notice — review draft
Restricted-beta information only. This draft is not an approved public privacy policy.
HopHello stores account email and confirmation status, role and profile details, travel windows, business memberships, opportunities, applications, versioned collaboration terms and acceptance receipts, content links, notes and review feedback. Do not submit patient data or secret access links.
Submitted collaboration files, their names, types and sizes are stored privately and accessible to the collaboration participants. No permanent public file URL is created. Downloads require an authenticated participant request; there are no transferable signed download links. Files are downloaded as attachments; they are not virus-scanned. There is no automatic file-deletion schedule.
Supabase provides authentication, database and private storage. Cloudflare hosts the app and a login-attempt counter containing counts and reset times. Resend delivers verification and recovery emails. Authentication cookies maintain your session; a language cookie stores your preference. Links are not fetched or previewed by HopHello. Payments and Google login are unavailable.
Participants can see their shared collaboration records; organization access follows membership and database policies. Your own travel windows remain private; an application includes its saved trip snapshot. No marketing email is enabled by this beta.
Account export and a deletion-request preparation tool are available under Account & privacy. Downloading a request does not deliver it. Contact bryanchen@secondgenmedia.com manually for support and account requests; no response or deletion deadline is promised. Retention periods, controller identity and contact, launch countries, legal bases, transfer safeguards and rights handling require owner and qualified review before public release. Provider operational and email-delivery logs may also process request metadata; their exact retention and regional handling have not yet been verified for this release. No blanket deletion or confidentiality guarantee is made.
Support and account requests